2009 Lexus RX350 problems
Owners have filed 114 complaints about the 2009 Lexus RX350 with NHTSA. Steering accounts for 24.6% of them — the clear leader, ahead of structure at 14.9%.
Complaints114
Crashes9
Fires1
Injuries2
Deaths0
What owners report breaking
Steering 24.6% · 28
Structure 14.9% · 17
Engine 10.5% · 12
Power train 7.0% · 8
Unknown or other 7.0% · 8
Air bags 6.1% · 7
Electrical system 6.1% · 7
Vehicle speed control 5.3% · 6
Severity
Of those complaints, 9 describe a crash, 1 describe a fire and 2 report an injury.
Reading the numbers
Across the 4 model years of the Lexus RX350 in this data, 2009 draws comparatively few complaints; 2007 is the outlier year.
Filings have fallen off, 11 in the last three years against 31 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 55,500 miles.
In owners' own words
While being serviced for brakes for 3rd time , dealer noticed torn/leaking rt front boot. Appears to be a major problem with this car. $15 Part, $475 labor. Fortunately this was covered due to 3rd party extended warranty but with the number of complaints and tsb's on this issue, the dealer should have covered. This negligence shouldn't happen on a premium brand, this will be our last Lexus. Steering · reported at 66,500 miles
While have my car serviced, the shop informed me that the steering rack was leaking fluid and needed to be repaired at a cost (parts & labor) of $1562. This seems outrageous to me given that the car has about 33k miles on it. When I check the blog on arfc.Org, it appears that this is a common problem. Why has Lexus not been required to issue a recall for this problem? Steering · reported at 33,645 miles
My Lexus has just 50,000 miles on it garage kept, just was told my rack&pinion gear was leaking to the tune of 1800.00 Dollars. I was looking up Lexus forums on line, there is quite of Lexus owner's that have the same problem. And if you don`t take care of this problem it could be quite dangerous. I think Lexus should reimburse owner's for there out of pocket expenses. Steering · reported at 50,026 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…