2008 Mercury Mariner problems
Owners have filed 554 complaints about the 2008 Mercury Mariner with NHTSA. Steering accounts for 54.2% of them — far more than any other system, ahead of power train at 12.3%.
Complaints554
Crashes11
Fires0
Injuries5
Deaths0
What owners report breaking
Steering 54.2% · 300
Power train 12.3% · 68
Vehicle speed control 5.6% · 31
Service brakes 5.2% · 29
Electrical system 4.9% · 27
Unknown or other 3.4% · 19
Engine 2.5% · 14
Fuel/propulsion system 1.4% · 8
Severity
Of those complaints, 11 describe a crash and 5 report an injury.
Reading the numbers
Across the 5 model years of the Mercury Mariner in this data, 2008 draws the most complaints of any of them.
Filings have fallen off, 16 in the last three years against 86 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 104,540 miles.
In owners' own words
The contact owns a 2008 Mercury Mariner. While the vehicle was stationary, the steering wheel seized. The contact started the vehicle, but could not turn the steering wheel left or right. The dealer (town and country ford in evansville, indiana) was made aware of the failure and scheduled an appointment for diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was 95,500. Steering · reported at 95,500 miles
The contact owns a 2008 Mercury Mariner. The contact stated that while driving approximately 50 mph, there was a loss of power steering without warning. The steering wheel became extremely difficult to maneuver. The vin was not included in the nhtsa campaign number: 14v284000 (steering). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000. Steering · reported at 100,000 miles
The contact owns a 2008 Mercury Mariner. The contact stated that while driving at approximately 30 mph, there was a clicking loud noise coming from the steering wheel when making a turn, the power assist system fault warning light illuminated. The steering wheel seized. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage approximately was 138,000. Steering · reported at 138,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…