Pontiac / Grand Prix / 2004
2004 Pontiac Grand Prix problems
Owners have filed 624 complaints about the 2004 Pontiac Grand Prix with NHTSA. Electrical system accounts for 17.8% of them — narrowly the most common, ahead of engine at 15.7%.
Complaints624
Crashes78
Fires78
Injuries85
Deaths5
What owners report breaking
Electrical system 17.8% · 111
Engine 15.7% · 98
Steering 10.3% · 64
Engine and engine cooling 6.7% · 42
Exterior lighting 6.6% · 41
Structure 5.3% · 33
Air bags 4.5% · 28
Service brakes 4.0% · 25
Severity
Of those complaints, 78 describe a crash, 78 describe a fire, 85 report an injury and 5 report a death.
Reading the numbers
Across the 19 model years of the Pontiac Grand Prix in this data, 2004 ranks 2nd by complaint volume — 1997 draws the most.
Filings have fallen off, 18 in the last three years against 65 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 83,000 miles.
In owners' own words
The contact owns a 2004 Pontiac Grand Prix. The contact stated that after the vehicle was serviced under nhtsa campaign number: 14v400000 (electrical system), the key failed to turn in the ignition and fractured. The contact stated that prior to the recall remedy, the vehicle did not experience a failure related to the recall. The manufacturer was made aware of the failure. The failure mileage was 175,338. Electrical system · reported at 175,338 miles
When I first purchased the car it wouldn't start. The dealership had to jump the car. I made it 11 mile and had to have the car towed back to the dealership and they had to replace the battery. (Which is supposed to last the lifetime of the car. That is what they said) since then I have had to have the car jumped many times. 3 Times in the past 2 weeks. I have had the car for just a little over a year now. Electrical system
Driving on interstate at 70 mph when suddenly heard a click as if key had been turned on ignition switch. Car immediately lost all power, radio, power steering and abs. Was able to guide car to shoulder, avoiding a serious accident. This is 2nd occurrence at highway speed of this problem. Keys received recall retrofit but this appears to be related to initial problems described in original recall. Electrical system · reported at 370,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…