Pontiac / Grand Prix / 2002
2002 Pontiac Grand Prix problems
Owners have filed 410 complaints about the 2002 Pontiac Grand Prix with NHTSA. Engine accounts for 21% of them — narrowly the most common, ahead of engine and engine cooling at 15.1%.
Complaints410
Crashes28
Fires109
Injuries31
Deaths1
What owners report breaking
Engine 21.0% · 86
Engine and engine cooling 15.1% · 62
Electrical system 13.7% · 56
Exterior lighting 8.3% · 34
Service brakes, hydraulic 5.1% · 21
Visibility 4.6% · 19
Power train 4.4% · 18
Fuel/propulsion system 2.9% · 12
Severity
Of those complaints, 28 describe a crash, 109 describe a fire, 31 report an injury and 1 report a death.
Reading the numbers
Across the 19 model years of the Pontiac Grand Prix in this data, 2002 sits 7th by complaint volume. 1997 draws the most.
Filings have fallen off, 4 in the last three years against 18 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 90,721 miles.
In owners' own words
The contact owned a 2002 Pontiac Grand Prix. While the vehicle was stopped at a school, it caught on fire. The contact stated that a volunteer fireman on the scene was able to extinguish the fire. A police report was not filed. The vehicle was included in nhtsa campaign number: 15v701000 (engine and engine cooling). The manufacturer was not notified of the failure. The approximate failure mileage was 172,000. Engine · reported at 172,000 miles
Gm recall 15757 issued dec. 2015 -Parts not available. Letter dated feb. 2016 -Parts available. May 2016 - dealer still can not get parts from gm. Pontiac/ gm customer assistance completely useless - maintains parts are available but doesn't know when or how the parts are being sent to dealers. Recall involves potential fire in vehicle do to oil leak. I don't believe parts are available. Engine
The contact owns a 2002 Pontiac Grand Prix. The contact received notification of nhtsa campaign number: 15v701000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Engine
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…