Mercedes Benz / E320 / 2004
2004 Mercedes Benz E320 problems
Owners have filed 243 complaints about the 2004 Mercedes Benz E320 with NHTSA. Fuel/propulsion system accounts for 32.5% of them — the clear leader, ahead of service brakes at 16.9%.
Complaints243
Crashes8
Fires1
Injuries7
Deaths0
What owners report breaking
Fuel/propulsion system 32.5% · 79
Service brakes 16.9% · 41
Fuel system, gasoline 15.6% · 38
Electrical system 5.3% · 13
Service brakes, hydraulic 3.7% · 9
Air bags 2.5% · 6
Structure 2.5% · 6
Unknown or other 2.5% · 6
Severity
Of those complaints, 8 describe a crash, 1 describe a fire and 7 report an injury.
Reading the numbers
Across the 5 model years of the Mercedes Benz E320 in this data, 2004 ranks 3rd by complaint volume — 2005 draws the most.
Filing volume has held steady, 16 in the last three years against 18 in the three before.
The median odometer reading at the time of complaint was 99,793 miles.
In owners' own words
The contact owns a 2004 Mercedes Benz E320. The contact stated that when she refilled the gas tank, she smelled a strong gasoline smell inside and outside the vehicle. The vehicle was taken to a dealer for diagnosis and the contact was informed that the gas tank and all associated parts would need to be replaced. The vehicle was repaired. The failure mileage was 76,000 and the current mileage was 92,000. Fuel/propulsion system · reported at 76,000 miles
Whenever I fill up my gas tank, I get a very strong gas odor in the car. Its very strong in the back seat and around the rear driver wheel on the outside. It goes away once my tank gets to 3/4 full approximately. My kids are in the backseat in their car seats, inhaling these fumes. Now my wife is pregnant, and she inhales these fumes too. The dealer wants to charge an arm and a leg. I need help. Fuel/propulsion system · reported at 99,000 miles
The contact owns a 2004 Mercedes Benz E320. The contact stated while the vehicle was parked, a strong fuel odor emitted outside of the vehicle. After inspecting the vehicle, the contact noticed that a small puddle of fuel leaked from the fuel tank onto the ground. The vehicle was not diagnosed or repaired. The manufacturer was notified of the issue. The approximate failure mileage was 108,000. Fuel/propulsion system · reported at 108,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…