Ford / Expedition / 2004
2004 Ford Expedition problems
Owners have filed 381 complaints about the 2004 Ford Expedition with NHTSA. Air bags account for 12.9% of them — narrowly the most common, ahead of electrical system at 9.7%.
Complaints381
Crashes57
Fires16
Injuries70
Deaths1
What owners report breaking
Air bags 12.9% · 49
Electrical system 9.7% · 37
Service brakes, hydraulic 9.2% · 35
Engine 7.6% · 29
Power train 7.3% · 28
Tires 7.1% · 27
Engine and engine cooling 6.8% · 26
Structure 6.6% · 25
Severity
Of those complaints, 57 describe a crash, 16 describe a fire, 70 report an injury and 1 report a death.
Reading the numbers
Across the 23 model years of the Ford Expedition in this data, 2004 sits 14th by complaint volume. 1999 draws the most.
Filings have fallen off, 6 in the last three years against 16 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 80,000 miles.
In owners' own words
The contact owns a 2004 Ford Expedition. While driving 30 mph, the driver was not focused and crashed into a tree. The air bags failed to deploy. A police report was filed and there were no injuries reported. The vehicle was towed to a dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 180,000. Updated 11/25/15*lj updated 12/10/15. Air bags · reported at 180,000 miles
An accident happend july 18th to my brother and his son with a 2004 Ford Expedition saudi arabia registration here in jordan in amman city, flippid over few times on the road , but with liability inssurance only ( forced mandatory insurrance entering jordan ) and the air bag did not comeout. Is there any chance to complain against Ford motors because of the air bag did not come out. Air bags
I have a 2004 Expedition eddie bauer. I rear ended a 7 ton dump truck going 40 miles an hour while he was at a dead stop. My hood was in a v and none of the doors would open. The front airbags did not go off. It was a very solid hit in the front of the vehicle. I believe the air bags should have went off. The dump truck did not budge so did not absorb much of the impact. Air bags · reported at 48,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…