Ford / Crown Victoria / 2004
2004 Ford Crown Victoria problems
Owners have filed 175 complaints about the 2004 Ford Crown Victoria with NHTSA. Exterior lighting accounts for 46.9% of them — far more than any other system, ahead of electrical system at 13.1%.
Complaints175
Crashes4
Fires6
Injuries5
Deaths0
What owners report breaking
Exterior lighting 46.9% · 82
Electrical system 13.1% · 23
Steering 10.9% · 19
Engine and engine cooling 5.7% · 10
Wheels 5.1% · 9
Power train 2.9% · 5
Suspension 2.3% · 4
Vehicle speed control 2.3% · 4
Severity
Of those complaints, 4 describe a crash, 6 describe a fire and 5 report an injury.
Reading the numbers
Across the 12 model years of the Ford Crown Victoria in this data, 2004 sits 9th by complaint volume. 1992 draws the most.
Filings have fallen off, 10 in the last three years against 22 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 91,000 miles.
In owners' own words
The contact owns a 2004 Ford Crown Victoria. While driving 30 mph, the lighting control module completely failed without warning. The contact stated that the vehicle was included in nhtsa campaign number: 15v861000 (exterior lighting), but the remedy was not available. The dealer and manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 200,000. *Tr Exterior lighting · reported at 200,000 miles
Headlamps randomly go out on my 2004 Ford Crown Victoria. No symptoms until it happens. Click sound comes from what I have found to be the lcm (lighting control module) under the dash and the headlamps go out. This has now happened 4 or 5 times, maybe more because I have only noticed it at night (of course). When the lights go out it can be 30 seconds or 30 minutes before I can get them to come back on. Exterior lighting
The contact owns a 2004 Ford Crown Victoria. The contact stated that while driving approximately 50 mph, the headlights shut off without warning and would not illuminate after the contact attempted to re-engage the headlights. The vehicle was not inspected by a dealer nor repaired. The manufacturer was contacted and they offered no assistance. The failure and the current mileages were approximately 49,000. Exterior lighting · reported at 49,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…
Other Ford Crown Victoria years
1997 340 complaints · 26.2% engine and engine cooling 1998 138 complaints · 21.0% engine and engine cooling 1999 174 complaints · 14.4% engine and engine cooling 2000 103 complaints · 18.4% engine and engine cooling 2003 303 complaints · 31.7% exterior lighting 2005 240 complaints · 42.1% exterior lighting