2004 Chrysler Pacifica problems
Owners have filed 1,332 complaints about the 2004 Chrysler Pacifica with NHTSA. Structure accounts for 24.6% of them — the clear leader, ahead of engine at 10.6%.
Complaints1,332
Crashes51
Fires42
Injuries47
Deaths4
What owners report breaking
Structure 24.6% · 328
Engine 10.6% · 141
Suspension 9.5% · 126
Engine and engine cooling 8.9% · 119
Electrical system 8.4% · 112
Power train 7.7% · 102
Steering 3.8% · 51
Fuel system, gasoline 3.2% · 43
Severity
Of those complaints, 51 describe a crash, 42 describe a fire, 47 report an injury and 4 report a death.
Reading the numbers
Across the 12 model years of the Chrysler Pacifica in this data, 2004 sits 4th by complaint volume. 2017 draws the most.
Filings have fallen off, 44 in the last three years against 147 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 98,110 miles.
In owners' own words
The contact owns a 2004 Chrysler Pacifica. The contact stated that the front under carriage of the vehicle was severely rusted. The contact was informed of the failure when he took the vehicle for state inspection and the vehicle failed. The contact spoke with the manufacturer, but was told that they would not cover the repair. The failure mileage was 128,000. *Tr updated 5/28/13 *cn updated 06/05/2013 Structure · reported at 128,000 miles
The contact owns a 2004 Chrysler Pacifica. After the vehicle was taken to be inspected by an independent mechanic, the technician observed that the subframe was fractured and deteriorating. The vehicle was taken to a dealer where it was confirmed that the subframe was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 98,000. Structure · reported at 98,000 miles
The contact owns a 2004 Chrysler Pacifica. The sub frame that holds the engine in place, the suspension and the steering are covered with rust. The mechanic confirmed that rust was on the sub frame. The dealer requested warranty information from the manufacturer and was advised that the warranty that covered rust had expired. The contact is responsible for paying the repair cost. The failure mileage was 41,000. Structure · reported at 41,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…