Dodge / RAM Quad Cab / 2002
2002 Dodge RAM Quad Cab problems
Owners have filed 265 complaints about the 2002 Dodge RAM Quad Cab with NHTSA. Structure accounts for 25.7% of them — far more than any other system, ahead of electrical system at 9.4%.
Complaints265
Crashes13
Fires4
Injuries16
Deaths0
What owners report breaking
Structure 25.7% · 68
Electrical system 9.4% · 25
Steering 8.7% · 23
Engine and engine cooling 8.3% · 22
Service brakes, hydraulic 7.9% · 21
Power train 7.5% · 20
Suspension 6.4% · 17
Unknown or other 4.2% · 11
Severity
Of those complaints, 13 describe a crash, 4 describe a fire and 16 report an injury.
Reading the numbers
Across the 3 model years of the Dodge RAM Quad Cab in this data, 2002 draws the most complaints of any of them.
Filings are rising — 9 in the last three years against 5 in the three before. For a vehicle this age that usually points to a wear-related failure owners are hitting now.
The median odometer reading at the time of complaint was 57,750 miles.
In owners' own words
I own a 2002 Dodge ram truck that has 63,000 miles and the dash is cracking all around in different spots. I have read on many different web sites that my truck is not the only one having the same problem. I contacted Dodge about the problem and was told that there was nothing that was their responsibility. So the next step was to file a complaint with the safercar.Gov to see if they would look into the problem. Structure
The dashboard of my 2002 Dodge ram 1500 has several large cracks and parts are starting to brake away. I feel that this could cause harm to me or my passengers if involved in an accident. I feel that it is very unsafe due to sharp hard plastic parts of the dash that could do serious harm. I also feel that this could affect the defrost duct and cause the defroster to not work properly. Structure · reported at 70,000 miles
The dash on my 2002 Dodge ram 1500 is cracking and falling apart. This is a serious safety hazard if the truck is in an accident, sharp pieces of plastic could injury people in the truck and interfere with the airbags. There are hundreds of other reports just like mine on the internet but Dodge will not do anything about it but charge the customer approximately $800.00 To replace it. Structure · reported at 107,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…