2002 Cadillac DeVille problems
Owners have filed 237 complaints about the 2002 Cadillac DeVille with NHTSA. Electrical system accounts for 19% of them — the clear leader, ahead of air bags at 11%.
Complaints237
Crashes30
Fires2
Injuries22
Deaths1
What owners report breaking
Electrical system 19.0% · 45
Air bags 11.0% · 26
Engine and engine cooling 10.5% · 25
Steering 7.6% · 18
Engine 7.2% · 17
Power train 6.3% · 15
Visibility 5.9% · 14
Vehicle speed control 4.6% · 11
Severity
Of those complaints, 30 describe a crash, 2 describe a fire, 22 report an injury and 1 report a death.
Reading the numbers
Across the 16 model years of the Cadillac DeVille in this data, 2002 sits 7th by complaint volume. 1997 draws the most.
Filings have fallen off, 9 in the last three years against 11 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 63,500 miles.
In owners' own words
Car will not start/crank. 7,200 Miles on odometer! Dash lights/gauges intermittent, no accessories at all. Had to have towed to my home area. Later in evening, manually pushed vehicle to front of my home, tried to start using spare no. 2 Key then valet key. No response. Tried accessories again while ignition on - tried opening sunroof - no response but then car started and deck lid popped open! Electrical system · reported at 7,200 miles
The contact owns a 2002 Cadillac DeVille. While making a left turn or an abrupt stop, the engine would stall. The contact was able to restart the vehicle. The failure occurred on numerous occasions. The dealer stated that the ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 110,000. Electrical system · reported at 110,000 miles
The contact owns a 2002 Cadillac DeVille. The contact received a recall notification for nhtsa campaign number: 14v355000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Electrical system
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…