2000 Ford Contour problems
Owners have filed 248 complaints about the 2000 Ford Contour with NHTSA. Structure accounts for 31.9% of them — the clear leader, ahead of fuel system, gasoline at 14.5%.
Complaints248
Crashes12
Fires1
Injuries14
Deaths0
What owners report breaking
Structure 31.9% · 79
Fuel system, gasoline 14.5% · 36
Unknown or other 10.5% · 26
Visibility 9.7% · 24
Electrical system 7.3% · 18
Engine and engine cooling 5.6% · 14
Air bags 3.6% · 9
Service brakes, hydraulic 3.2% · 8
Severity
Of those complaints, 12 describe a crash, 1 describe a fire and 14 report an injury.
Reading the numbers
Across the 6 model years of the Ford Contour in this data, 2000 draws comparatively few complaints; 1995 is the outlier year.
Filings have fallen off, 6 in the last three years against 10 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 55,000 miles.
In owners' own words
We own a 2000 Ford Contour se. The top of the dashboard near the windshield separated and curled up, causing poor visibility. I have check for a recall or reported other problems an found only a handful of compliants. We believe this to be a manufacturer's defect. Visually the glue used to secure the dashboard failed. What is our next step to fix this problem? Structure
Ford had customer satisfaction (not recall) on dashboard warping. This is safety issue, the dash rolls up so much it obscures cars or objects that are visible normally at the low angle of the wind screen. Such as going uphill or incline. Or even small children in front. The work to fasten the dash down to reduce obstruction only worked temporally. Structure
I own a 2000 Ford Contour that was bought in 2001. The dash panel around the defroster grill has peeled back. I recently found out there was a recall for this problem but I never received a notice. Ford wants me to pay $1600 to replace the dash. I feel that since I was never notified about this I shouldn't have to pay to have my dash replaced. Structure
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…