Mercury / Mystique / 1999

1999 Mercury Mystique problems

Owners have filed 169 complaints about the 1999 Mercury Mystique with NHTSA. Structure accounts for 16.6% of them — narrowly the most common, ahead of service brakes, hydraulic at 14.2%. A further 15.3% were filed without a specific system named.

Complaints169

Crashes16

Fires2

Injuries15

Deaths1

What owners report breaking

Structure 16.6% · 28

Service brakes, hydraulic 14.2% · 24

Unknown or other 11.2% · 19

Engine and engine cooling 10.1% · 17

Electrical system 8.3% · 14

Visibility 8.3% · 14

Equipment 4.1% · 7

Suspension 3.6% · 6

Severity

Of those complaints, 16 describe a crash, 2 describe a fire, 15 report an injury and 1 report a death.

Reading the numbers

Across the 5 model years of the Mercury Mystique in this data, 1999 draws comparatively few complaints; 1995 is the outlier year.

Filings have fallen off, 7 in the last three years against 27 in the three before. That is normal as a generation leaves the road.

The median odometer reading at the time of complaint was 59,500 miles.

In owners' own words

Heater did not work properly. Vehicle was taken to dealer, and the blower switch was replaced. Also, consumer heard a loud squealing sound when depressing the brakes. Rotors were replaced on both sides of the vehicle. The dashboard began to rise up from the dashboard mount. Dealer had not yet resolved the dashboard problem. Manufacturer would be informed of the myriad of problems consumer was having. Structure · reported at 17,000 miles

The dashboard receded from the windshield. Cause unknown. *Ak the vent section across the dash curled, therefore the cover would not stay. This caused a reflection on the windshield which caused poor visibility. The vehicle was taken to the dealer who told the consumer about a recall related to this failure. The consumer called the manufacturer and requested a repair kit. *Scc *nlm Structure

Dashboard is really warped. Driver's side of dashboard has curled 3-4 inches upwards. Rest of dashboard also curling upwards but not as bad. Now visibility is decreased and the windshield defogger takes longer to defrost the windshield. Fomoco was notified of the problem and didn't do anything to correct it. Even a dealership tried to help, but was denied. Structure

Verbatim from NHTSA filings. Complaints are unverified owner reports.

Safety recalls

Checking NHTSA for open recalls…

Other Mercury Mystique years

1995 524 complaints · 21.9% engine and engine cooling 1996 303 complaints · 19.5% electrical system 1997 100 complaints · 16.0% engine and engine cooling 1998 326 complaints · 17.8% suspension

Compare all 5 model years →