Toyota / Highlander / 2023

2023 Toyota Highlander problems

Owners have filed 230 complaints about the 2023 Toyota Highlander with NHTSA. Structure accounts for 13.5% of them — narrowly the most common, ahead of engine at 11.7%. A further 16.5% were filed without a specific system named.

Complaints230

Crashes21

Fires0

Injuries19

Deaths0

What owners report breaking

Unknown or other 16.5% · 38

Structure 13.5% · 31

Engine 11.7% · 27

Service brakes 7.4% · 17

Power train 7.4% · 17

Fuel/propulsion system 7.0% · 16

Seats 5.2% · 12

Air bags 5.2% · 12

Severity

Of those complaints, 21 describe a crash and 19 report an injury.

Reading the numbers

Across the 23 model years of the Toyota Highlander in this data, 2023 sits 16th by complaint volume. 2019 draws the most.

Filings are rising — 175 in the last three years against 55 in the three before. For a vehicle this age that usually points to a wear-related failure owners are hitting now.

The median odometer reading at the time of complaint was 31,812 miles.

In owners' own words

The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Structure

Driving vehicle and front lower bumper cover assembly fell off on highway. 2 days later received a recall notice for exact issue. Safety recall 23TA12. Brought vehicle into NuCar Toyota of North Attleboro and they refused to execute recall stating prior damage to upper bumper which is not true. There are a few scratches but no indentation or external damage preventing the recall from being executed. Structure

While driving at 60 mph the lower front bumper assembly came off and detached from the vehicle and lodged under the car causing an emergency stop in the middle of the highway. When Lithia toyota was asked to repair the damage they have refused stating that it must go thru my insurance since it was an accident Structure

Verbatim from NHTSA filings. Complaints are unverified owner reports.

Safety recalls

Checking NHTSA for open recalls…

Other Toyota Highlander years

2017 367 complaints · 19.1% power train 2018 351 complaints · 17.4% power train 2019 624 complaints · 30.1% power train 2020 365 complaints · 33.2% power train 2021 615 complaints · 32.7% power train 2022 305 complaints · 15.4% power train

Compare all 23 model years →