2020 RAM 3500 problems
Owners have filed 155 complaints about the 2020 RAM 3500 with NHTSA. Fuel/propulsion system accounts for 20.6% of them — narrowly the most common, ahead of engine at 16.1%.
Complaints155
Crashes8
Fires10
Injuries8
Deaths0
What owners report breaking
Fuel/propulsion system 20.6% · 32
Engine 16.1% · 25
Fuel system, diesel 14.2% · 22
Power train 7.7% · 12
Electrical system 5.8% · 9
Steering 4.5% · 7
Service brakes 4.5% · 7
Wheels 4.5% · 7
Severity
Of those complaints, 8 describe a crash, 10 describe a fire and 8 report an injury.
Reading the numbers
Across the 9 model years of the RAM 3500 in this data, 2020 draws comparatively few complaints; 2018 is the outlier year.
Filings have fallen off, 23 in the last three years against 122 in the three before. The issues here may already have been addressed.
The median odometer reading at the time of complaint was 24,000 miles.
In owners' own words
New RAM shut down & wont run. Diagnosis done by dealer to conclusion of fuel system failure. Dealer said no parts available to fix truck. 3Rd truck since late june. 2019 RAM 2500 with diesel engine fail 30000mi 2020 RAM 3500 with same engine 9600mi 2020 RAM 3500 4400mi which turn out to have consecutive vin# first RAM failed parked second RAM failed in motion 3rd RAM failed parked Fuel/propulsion system · reported at 4,400 miles
I was driving on interstate 270 nb when all of sudden the vehicle started shaking and lost power. I had to stop in the middle of the interstate and was towed to the exit by the highway response team. Towed the vehicle to the dealership and was told the the fuel system has to be replaced. Fuel/propulsion system · reported at 29,986 miles
I was driving on I-44 10 past miami oklahoma heading east bound and the truck lost all power the dodge 3500 2020 had 35,000 miles on it had it towed to the dodge dealer in miami ok they said the high pressure fuel pump exploded Fuel/propulsion system
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…