Mercedes-Benz / GLE 350 / 2020
2020 Mercedes-Benz GLE 350 problems
Owners have filed 131 complaints about the 2020 Mercedes-Benz GLE 350 with NHTSA. Engine accounts for 25.2% of them — the clear leader, ahead of electrical system at 16.8%.
Complaints131
Crashes8
Fires3
Injuries6
Deaths0
What owners report breaking
Engine 25.2% · 33
Electrical system 16.8% · 22
Unknown or other 9.2% · 12
Forward collision avoidance 8.4% · 11
Lane departure 5.3% · 7
Power train 4.6% · 6
Vehicle speed control 3.8% · 5
Fuel/propulsion system 3.8% · 5
Severity
Of those complaints, 8 describe a crash, 3 describe a fire and 6 report an injury.
Reading the numbers
Filings are rising — 67 in the last three years against 52 in the three before. For a vehicle this age that usually points to a wear-related failure owners are hitting now.
The median odometer reading at the time of complaint was 20,520 miles.
In owners' own words
As many other GLE 350 owners reported on various forums, same thing happened to me. My car suddenly started shaking and some cylinders misfiring. My car is just 2020 and barely got 60,000 miles on it. Initial report shows that two cylinders misfires with no reason. It's failing the emission and car will not pass emission test anymore. Mercedes says it's out of warranty and asking 15k to replace cylinder head. Engine
My 2020 Mercedes-Benz GLE 350 experienced a complete engine seizure at approximately 60,000 miles without any warning signs. The vehicle shut down and would not restart. The engine is completely inoperable. I am aware of recalls involving engine stalling and fuel system issues in this model, and I believe this may be related to a broader defect. Mercedes-Benz has not offered support as of this writing. Engine
Engine light was on and take to dealer. Complaint about speed control when gas is applied the car didn't respond and engine stay dead. Car was supposed to be resetted. Drive another 30 days and car was taken to the dealer with the same issues. Dealer kept the car for over a week without getting the solution to the problem. Engine
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…