2018 Subaru Crosstrek problems
Owners have filed 255 complaints about the 2018 Subaru Crosstrek with NHTSA. Visibility/wiper accounts for 25.1% of them — the clear leader, ahead of electrical system at 12.5%. A further 16.1% were filed without a specific system named.
Complaints255
Crashes17
Fires1
Injuries1
Deaths0
What owners report breaking
Visibility/wiper 25.1% · 64
Unknown or other 16.1% · 41
Electrical system 12.5% · 32
Engine 12.5% · 32
Power train 5.5% · 14
Vehicle speed control 5.1% · 13
Structure 3.9% · 10
Visibility 3.5% · 9
Severity
Of those complaints, 17 describe a crash, 1 describe a fire and 1 report an injury.
Reading the numbers
Across the 6 model years of the Subaru Crosstrek in this data, 2018 ranks 2nd by complaint volume — 2019 draws the most.
Filings have fallen off, 32 in the last three years against 102 in the three before. The issues here may already have been addressed.
The median odometer reading at the time of complaint was 18,000 miles.
In owners' own words
With the crack covering the eyesight system, the warning signal was always flashing and causing my steering to pull to one side. Since it was doing this it was causing the car to pull to one side or bring my tires costing me an additional $800 to replace the tires balance and alignment for my Crosstrek, plus the downtime that I had to takeoff from work to get my car worked on at the Subaru dealership. Visibility/wiper · reported at 60,000 miles
The front windshield spontaneously developed a crack about 5 inches long which later suddenly increased to about 15 inches in length. It is our understanding that this problem has occurred in the windshields of other Subaru models. The internet states that Subaru windshields have had a tendency to crack without impact due to the windshield's angle or thinness to accommodate Eyesight technology. Visibility/wiper
A very, very small pebble hit the windshield while driving and caused a ~9 inch fracture in the windshield. I see that Subaru has had a class action lawsuit for defective windshields, but for some reason did not include the 2018 Crosstrek â but I can assure you, it's the same glass on these vehicles and the smallest pebble caused a nearly foot long crack. Visibility/wiper
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…