2017 Jeep Cherokee problems
Owners have filed 1,927 complaints about the 2017 Jeep Cherokee with NHTSA. Power train accounts for 33.6% of them — the clear leader, ahead of electrical system at 17.7%. A further 17.7% were filed without a specific system named.
Complaints1,927
Crashes42
Fires8
Injuries44
Deaths0
What owners report breaking
Power train 33.6% · 647
Electrical system 17.7% · 341
Unknown or other 17.7% · 341
Engine 13.3% · 257
Vehicle speed control 3.1% · 60
Service brakes 2.9% · 55
Steering 2.4% · 46
Electronic stability control (ESC) 2.2% · 42
Severity
Of those complaints, 42 describe a crash, 8 describe a fire and 44 report an injury.
Reading the numbers
Across the 20 model years of the Jeep Cherokee in this data, 2017 sits 5th by complaint volume. 2014 draws the most.
Filing volume has held steady, 437 in the last three years against 446 in the three before.
The median odometer reading at the time of complaint was 40,000 miles.
In owners' own words
The contact owns a 2017 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Power train
The contact owns a 2017 Jeep Cherokee. While driving approximately 40 mph, the service shifter error indicator illuminated. The contact had to turn off and restart the vehicle for the indicator to disappear; however, the failure recurred multiple times. The vehicle was not repaired. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 23,300. The vin was not provided. Power train · reported at 23,300 miles
The contact owns a 2017 Jeep Cherokee. While driving approximately 25-30 mph, the vehicle experienced erratic shifting and a delayed response when the accelerator pedal was depressed. The vehicle was taken to tyson dodge (1 s.W furntage rd, shorewood, il 60404) who reprogrammed the transmission computer; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 1,000. Power train · reported at 1,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…