Toyota / Highlander / 2015
2015 Toyota Highlander problems
Owners have filed 250 complaints about the 2015 Toyota Highlander with NHTSA. Electrical system accounts for 20.4% of them — the clear leader, ahead of structure at 12.4%. A further 16.8% were filed without a specific system named.
Complaints250
Crashes19
Fires11
Injuries17
Deaths0
What owners report breaking
Electrical system 20.4% · 51
Unknown or other 16.8% · 42
Structure 12.4% · 31
Steering 10.0% · 25
Service brakes 6.0% · 15
Visibility/wiper 4.8% · 12
Vehicle speed control 4.4% · 11
Exterior lighting 4.0% · 10
Severity
Of those complaints, 19 describe a crash, 11 describe a fire and 17 report an injury.
Reading the numbers
Across the 23 model years of the Toyota Highlander in this data, 2015 sits 15th by complaint volume. 2019 draws the most.
Filing volume has held steady, 41 in the last three years against 39 in the three before.
The median odometer reading at the time of complaint was 31,258 miles.
In owners' own words
In december of 2018 I started having problems with my doors,got it checked at Toyota,3 door actuators had gone bad ,Toyota said it was not a recall,checked Toyota bulletin numerous owners were having this problem, Toyota was not going to fix problem cost 3 hundred plus for each actuator plus labor,had to buy on amazon and fix myself. Electrical system
The door lock actuator failed on the drivers door. Within two months all of the actuator door locks failed on all of the doors. The cost to repair is very expensive for a fix and from what I have been reading they may fail again. This should have been recalled since there were many other people with the same complaint. Electrical system · reported at 52,682 miles
Brakes lights to do not always light up. Took to automotive mechanic and they could not duplicate problem. My wife drives car home and I can see that left side brake light work but right side (passenger) does not light up. Turn signals are ok. Brakes light work sometimes. Not bulb problem. Electrical system · reported at 168,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…