2014 Infiniti Q50 problems
Owners have filed 255 complaints about the 2014 Infiniti Q50 with NHTSA. Steering accounts for 31.4% of them — the clear leader, ahead of electrical system at 16.5%.
Complaints255
Crashes22
Fires5
Injuries13
Deaths6
What owners report breaking
Steering 31.4% · 80
Electrical system 16.5% · 42
Power train 7.5% · 19
Unknown or other 6.3% · 16
Air bags 6.3% · 16
Service brakes 5.5% · 14
Engine 4.7% · 12
Vehicle speed control 4.3% · 11
Severity
Of those complaints, 22 describe a crash, 5 describe a fire, 13 report an injury and 6 report a death.
Reading the numbers
Filing volume has held steady, 39 in the last three years against 37 in the three before.
The median odometer reading at the time of complaint was 9,750 miles.
In owners' own words
Direct adaptive steering system fails at startup along with collision imminent braking system (or maybe vice versa). Failure occurred 2x, but never when the vehicle was cold. Turning off all active safety systems and then restarting the vehicle appears to remedy the problem. Restarting alone was not effective. Vehicle is currently at our local dealership and is having multiple control modules replaced. Steering · reported at 270 miles
The contact owns a 2014 Infiniti Q50. The contact stated that he attempted to drive in reverse, but the steering wheel failure light illuminated as the steering wheel became unresponsive. The vehicle was towed to the dealer for inspection but they were unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 1,200. Steering · reported at 1,200 miles
The contact owns a 2014 Infiniti Q50. The contact stated that while driving 40 mph, the power steering malfunctioned. The contact took the vehicle to a dealer for a diagnostic test. The dealer stated that the cold weather caused the power steering system to malfunction. The dealer did not perform any repairs to the vehicle. The failure mileage was 5,000. ..Updated 02-28-14 Steering · reported at 5,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…