2014 Chevrolet Captiva problems
Owners have filed 198 complaints about the 2014 Chevrolet Captiva with NHTSA. Electrical system accounts for 30.8% of them — the clear leader, ahead of engine at 15.2%. A further 15.2% were filed without a specific system named.
Complaints198
Crashes13
Fires5
Injuries27
Deaths0
What owners report breaking
Electrical system 30.8% · 61
Unknown or other 15.2% · 30
Engine 15.2% · 30
Power train 8.6% · 17
Electronic stability control (ESC) 4.5% · 9
Structure 4.5% · 9
Steering 4.5% · 9
Air bags 3.5% · 7
Severity
Of those complaints, 13 describe a crash, 5 describe a fire and 27 report an injury.
Reading the numbers
Across the 3 model years of the Chevrolet Captiva in this data, 2014 draws the most complaints of any of them.
Filings have fallen off, 48 in the last three years against 106 in the three before. The issues here may already have been addressed.
The median odometer reading at the time of complaint was 64,000 miles.
In owners' own words
The contact owns a 2014 Chevrolet Captiva. While the ignition was in the off position, the key was unable to be removed. The failure occurred without warning. The dealer (moran Chevrolet ft gratiot, 4511 24th ave, fort gratiot twp, mi) was called, but the contact refused to get the vehicle diagnosed due to their diagnostic fees. The manufacturer was not notified of the failure. The failure mileage was 52,613. Electrical system · reported at 52,613 miles
The contact owns a 2014 Chevrolet Captiva. The contact stated that the key was stuck in the ignition. There were no warning lights illuminated. The contact spoke with the local dealer and was quoted a diagnostic fee. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 34,000. Electrical system · reported at 34,000 miles
My 2014 Captiva has approximately 48,000 miles. Since approximately march 1, 2019 my key has gotten stuck in my ignition in the accessory position approximately 15 times. It is getting harder and harder to get the key out. I usually have to stop and start the car several times. This happens when I try to turn the car off after putting the gear shift into park position. Electrical system · reported at 48,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…