2013 Infiniti JX35 problems
Owners have filed 361 complaints about the 2013 Infiniti JX35 with NHTSA. Air bags account for 24.1% of them — narrowly the most common, ahead of power train at 22.2%.
Complaints361
Crashes7
Fires2
Injuries9
Deaths0
What owners report breaking
Air bags 24.1% · 87
Power train 22.2% · 80
Electrical system 10.0% · 36
Unknown or other 6.6% · 24
Service brakes 6.6% · 24
Engine 4.2% · 15
Exterior lighting 4.2% · 15
Structure 3.6% · 13
Severity
Of those complaints, 7 describe a crash, 2 describe a fire and 9 report an injury.
Reading the numbers
Filings have fallen off, 21 in the last three years against 85 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 30,500 miles.
In owners' own words
The contact owns a 2013 Infiniti JX35. The contact stated that the passenger's side air bag warning lamp illuminated intermittently. The vehicle was taken to the dealer where the technician advised that they needed to update the software. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was unknown and the current mileage was 11,000. Air bags
The contact owns a 2013 Infiniti JX35. The contact stated that the passengerâs side air bag was recalled on the vehicle twice and the vehicle was repaired. The contact stated that the passengerâs side air bag sensor failed to detect a passenger seated in the seat. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 80,000. Air bags · reported at 80,000 miles
Infiniti did a recall on passenger side airbag. I had no problem with the airbag when I brought it in, but now it's not working properly. The airbag off light turns on while someone is sitting in the seat and turns off when someone less than one hundred pounds is in the seat. It has been inconsistent and unsafe. I've brought the car back with no result. Air bags · reported at 31,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…