2013 Ford C-MAX problems
Owners have filed 233 complaints about the 2013 Ford C-MAX with NHTSA. Electrical system accounts for 22.3% of them — narrowly the most common, ahead of steering at 16.7%.
Complaints233
Crashes6
Fires5
Injuries2
Deaths0
What owners report breaking
Electrical system 22.3% · 52
Steering 16.7% · 39
Power train 15.9% · 37
Unknown or other 11.2% · 26
Engine 6.9% · 16
Structure 5.6% · 13
Vehicle speed control 3.4% · 8
Service brakes 3.4% · 8
Severity
Of those complaints, 6 describe a crash, 5 describe a fire and 2 report an injury.
Reading the numbers
Filings have fallen off, 20 in the last three years against 60 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 68,489 miles.
In owners' own words
I am experiencing chronic issues with the 12v low voltage battery draining and leaving the car dead. The car pulls load from the battery when the vehicle is off and all electronics are supposedly off. This appears to be an extremely common issue among owners of 2013-2014 Ford C-MAX owners. Ford has been unable to assist as they say my vehicle (based on vin) was not an effected model on their csp-15b04 program. Electrical system · reported at 45,000 miles
Rear folding seat latch disengaged. No longer able to fold 60% of rear seat. Now faced with charges upwards of 600$ because entire seat needs replacement. Car was stationary when opened and on level surface. Was lightly used, maybe 15 times in entire life. Also, apim module draining battery on several occasions. Field service announcement made, but car is now out of applicable time. Electrical system · reported at 46,000 miles
I drive with my cmax energi approximately 10 miles with in winter with heat set to 68f. Parked at destination and restarted approximately 2 hours after. While in transit to destination an orange wrench displayed on vehicle. No issue occurred. Upon restarting a red triangle along with wrench displayed upon attempting to start. The vehicle did not start. I had it towed to dealership. Electrical system · reported at 22,500 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…