Mercedes-Benz / ML350 / 2011
2011 Mercedes-Benz ML350 problems
Owners have filed 128 complaints about the 2011 Mercedes-Benz ML350 with NHTSA. Air bags account for 46.1% of them — far more than any other system, ahead of electrical system at 12.5%.
Complaints128
Crashes13
Fires4
Injuries12
Deaths0
What owners report breaking
Air bags 46.1% · 59
Electrical system 12.5% · 16
Service brakes, hydraulic 7.8% · 10
Service brakes 7.0% · 9
Engine 5.5% · 7
Power train 5.5% · 7
Unknown or other 3.1% · 4
Exterior lighting 2.3% · 3
Severity
Of those complaints, 13 describe a crash, 4 describe a fire and 12 report an injury.
Reading the numbers
Across the 6 model years of the Mercedes-Benz ML350 in this data, 2011 ranks 2nd by complaint volume — 2006 draws the most.
Filings have fallen off, 11 in the last three years against 18 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 65,500 miles.
In owners' own words
Takata recall. The contact owns a 2011 Mercedes-Benz ML350. The contact received notification of nhtsa campaign number: 16v081000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. Vin tool confirms parts not available. Air bags
The contact owns a 2011 Mercedes-Benz ML350. The contact stated that nhtsa campaign number: 16v081000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in may of 2016. The contact spoke with the manufacturer and was informed that the parts were unavailable. The contact had not experienced a failure. Vin tool confirms parts not available. *Tt Air bags
Takata recall. I have been waiting patiently since february 2016, and every 6 months mercedes benz keeps delaying the remedy to this potentially fatal issue. My wife and toddler ride in this vehicle and I'm always in fear the airbag can deploy causing serious injury or death. How much longer am I supposed to wait for the parts to be ready while mercedes benz is making record profits? Air bags · reported at 53,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…