2011 Buick Enclave problems
Owners have filed 284 complaints about the 2011 Buick Enclave with NHTSA. Steering accounts for 14.4% of them — narrowly the most common, ahead of power train at 13.4%.
Complaints284
Crashes23
Fires3
Injuries25
Deaths0
What owners report breaking
Steering 14.4% · 41
Power train 13.4% · 38
Air bags 13.4% · 38
Engine 11.6% · 33
Structure 9.2% · 26
Electrical system 7.4% · 21
Vehicle speed control 4.9% · 14
Electronic stability control (ESC) 3.9% · 11
Severity
Of those complaints, 23 describe a crash, 3 describe a fire and 25 report an injury.
Reading the numbers
Across the 10 model years of the Buick Enclave in this data, 2011 sits 5th by complaint volume. 2008 draws the most.
Filings have fallen off, 13 in the last three years against 32 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 55,606 miles.
In owners' own words
Letter from constituent regarding a problem with her 2011 Buick Enclave; she is requesting an expeditious recall or special coverage/full reimbursement expense for the power steering rack replacement repair. *Smd the consumer stated while driving, the steering wheel felt loose and the vehicle felt unsteady. The vehicle was taken to a repair shop. A diagnosis revealed the power steering rack was leaking. Steering
Recently had to replace my power steering gear due to leaking seals that caused failure. Also power steering pump had to be replaced. Power steering pump is covered under special gm warranty (14329 'loss of power steering assist'), but not power steering gear. In doing research, it seems many consumers have experienced a similar issue, but gm has not issued a recall for the power steering gear. Steering · reported at 74,000 miles
The power steering fluid is leaking after hearing loud grinding noise and difficult to steer while driving. Gm said they didn't see a problem and not part of the "special coverage" that involves a steering pump. Apparently, you need to almost crash your car before that is replaced. I received a quote to repair and it's at least $800. The car has 67k miles and is 5 years old - only owner. Steering
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…