klepZ OwnerReports
Toyota / Matrix / 2009

2009 Toyota Matrix problems

Owners have filed 224 complaints about the 2009 Toyota Matrix with NHTSA. Air bags account for 34.8% of them — the clear leader, ahead of vehicle speed control at 20.1%.

Complaints224
Crashes44
Fires1
Injuries25
Deaths0

What owners report breaking

Air bags 34.8% · 78
Vehicle speed control 20.1% · 45
Steering 9.8% · 22
Engine 4.9% · 11
Electrical system 4.0% · 9
Engine and engine cooling 4.0% · 9
Service brakes, hydraulic 4.0% · 9
Unknown or other 3.6% · 8
Severity

Of those complaints, 44 describe a crash, 1 describe a fire and 25 report an injury.

Reading the numbers

Across the 6 model years of the Toyota Matrix in this data, 2009 ranks 3rd by complaint volume — 2003 draws the most.

Filings are rising — 65 in the last three years against 34 in the three before. For a vehicle this age that usually points to a wear-related failure owners are hitting now.

The median odometer reading at the time of complaint was 23,000 miles.

In owners' own words

Takata recall. The contact owns a 2009 Toyota Matrix. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Air bags
Takata recall - 16v-340 &17v-006 Toyota does not have a solution for the airbag inflator (zone b) this is only family vehicle. My working vehicle, I read the details on the recall notice. Metal debri can fly if the airbag is deployed. I have a 10 month old that rides in the back seat and am afraid the debri will reach her as well. I would appreciate if Toyota would work with me to find a solution immediately! Air bags
Takata recall. The contact owns a 2009 Toyota Matrix. The contact received notification of nhtsa campaign number: 17v006000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Air bags

Verbatim from NHTSA filings. Complaints are unverified owner reports.

Safety recalls

Checking NHTSA for open recalls…

Other Toyota Matrix years

Compare all 6 model years →