Mercedes Benz / E500 / 2004
2004 Mercedes Benz E500 problems
Owners have filed 173 complaints about the 2004 Mercedes Benz E500 with NHTSA. Fuel/propulsion system accounts for 32.4% of them — the clear leader, ahead of fuel system, gasoline at 17.3%.
Complaints173
Crashes3
Fires2
Injuries3
Deaths0
What owners report breaking
Fuel/propulsion system 32.4% · 56
Fuel system, gasoline 17.3% · 30
Suspension 13.9% · 24
Service brakes 11.0% · 19
Service brakes, hydraulic 5.2% · 9
Engine 4.0% · 7
Electrical system 4.0% · 7
Power train 4.0% · 7
Severity
Of those complaints, 3 describe a crash, 2 describe a fire and 3 report an injury.
Reading the numbers
Across the 3 model years of the Mercedes Benz E500 in this data, 2004 draws the most complaints of any of them.
Filings have fallen off, 6 in the last three years against 8 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 87,000 miles.
In owners' own words
I own 2004 mercedes E500 4matic one day after filling gas tank with fuel notice strong smell came from driver rear side of the car. I drove to my garage and investigate this problem. The sending fuel unit located under rear seat drivers side has a crack from which fuel leaking out. Called to Mercedes Benz of usa several times, but they refused fix this problem. This is the serious safety issue. Fuel/propulsion system · reported at 78,500 miles
When filling the car with gasoline to a full tank, there is a strong smell of fuel that is very strong the next day. I have read in forums that this is a common problem with this model and that mb knows about this but is not doing anything about it. Is there a class action law suit on this matter? I bought this vehicle used. Am I protected under emissions laws or not? Fuel/propulsion system
The contact owns 2004 Mercedes Benz E500. The contact stated that there were fuel fumes emitted inside of the vehicle. The contact mentioned that the failure occurred on multiple occasions. The vehicle was taken to the dealer where a diagnostic testing was not performed. The manufacturer was not notified of the failure. The approximate failure mileage was 91,691. Fuel/propulsion system · reported at 91,691 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…